Changing Order Provisioning Items

Till an order is in New status, it is possible to add or remove so-called provisioning items to an order.

Provisioning items are services or goods that are sold and provided using service gates configured in Billing.

To add a provisioning item to an order:

  1. Open Operations > Orders.
  2. Select an order and switch to the Provisioning Items tab.
  3. Select one of the items you want to change (add or remove).
  4. Use the buttons:
    • Add Resource to add a resource from the current service plan.
    • Add Dependence Plan to add services from an up-sale service plan.
    • Add New Plan to add services from some other plan.