In some cases, the resource usage for the date of Change Order placement may look to be billed twice, but it is not. Consider the following example.
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A customer has a subscription with a resource overused. The customer places a Change Order to switch the subscription's service plan. In this Change Order there will be the following detail:
Resource overuse for the period from <Last billing date> to <Date of CH order placement>.
- On the subscription's next billing date the subscription will be billed, and in the Billing Order details there the customer will see the following detail:
- In the Change Order, the resource overuse is collected for the period from <Last billing date 00:00> to <Date of CH order placement exact time>.
- In the Billing Order, the resource usage is collected for the period from <Date of CH order placement exact time> to <Billing date 00:00>.
Resource overuse for the period from <Date of CH order placement> to <Date of Billing>.
And this looks like the customer is billed twice for this date: <Date of CH order placement>.
Actually, the overuse in this case is calculated as follows:
This way, resource usage is collected for exactly 1 month.