Privileges List
The table below lists privileges arranged according to access rights granted.
Internal System Privileges | |
NOBODY |
Internal system privilege. Do not add it to any role. |
Account Management Rights | |
ACCOUNTS_CREATE_MODIFY |
Allows you to create new accounts and make some limited changes to existing accounts. You cannot change:
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ACCOUNTS_MODIFY_TERMS |
Extends the ACCOUNTS_CREATE_MODIFY privilege by allowing the user to change certain customer account information. You can change:
Note: We recommend that you give the ACCOUNTS_MODIFY_TERMS privilege to users together with the ACCOUNTS_CREATE_MODIFY privilege. |
ACCOUNTS_VIEW_DET |
Allows viewing account details of customers. |
Account Status Management Rights | |
ACCOUNTS_PUT_ON_AD_HOLD |
Allows account managers to put accounts on administrative hold. Effective only if this privilege is also granted:
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ACCOUNTS_PUT_ON_CR_HOLD |
Allows account managers to put accounts on credit hold. Effective only if this privilege is also granted:
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ACCOUNTS_RLS_AD_HOLD |
Allows account managers to release accounts from administrative hold. Effective only if this privilege is also granted:
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ACCOUNTS_RLS_CR_HOLD |
Allows account managers to release accounts from credit hold. Effective only if this privilege is also granted:
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ACCOUNTS_CANCEL |
Allows account managers to cancel accounts. Effective only if these privileges are also granted:
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ACCOUNTS_ACTIVATE |
Allows account managers to activate previously canceled accounts. Effective only if these privileges are also granted:
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AR documents Management Rights | |
ARDOCS_CREATE |
Allows creating, releasing and applying new Payments, Debit and Credit memos. Does not allow processing Payments. |
ARDOCS_REBUILD |
Allows rebuilding the already generated documents manually:
Allows reviewing a versions history and comparing original and new versions (PDF and HTML) on the Versions tab. |
ARDOCS_VIEW |
Allows viewing Invoices, Debit and Credit Memos of customers. |
ARDOCS_VIEW_C |
Allows viewing own Invoices. |
CREATE_MULTILINED_MEMO |
Manages the Add New Debit Memo and Add New Credit Memo buttons display in the All Documents tab. Effective only if these privileges are also granted:
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CREATE_CORRECTING_MEMO |
Allows users to create correcting Debit and Credit Memos for an open invoice. Effective only if these privileges are also granted:
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Miscellaneous Rights | |
APS_APPLICATION_ACCESS |
Allows users to view and access APS applications from the Billing Provider Control Panel. |
AUDIT |
Allows viewing modification history of the visible entities. |
PROCESS_TTS |
Allows processing Trouble Tickets. |
REPORTS_VIEW |
Allows viewing Financial Reports. |
ROLLBACK_VENDOR_PLAN |
Allows to rollback to vendor's settings on a service plan. |
KEY_CUSTODIAN |
Allows managing Encryption Keys. |
Notification Management Rights | |
COMMUNIC_MODIFY_SETTINGS |
Allows creating/modifying Notification schedules, Limit Notifications and Distribution List's. User can activate/deactivate Message Templates, but can not modify them. |
COMMUNIC_MODIFY_TEMPLATES |
Allows viewing Notification Settings and creating/modifying Notification Templates. |
COMMUNIC_VIEW_MSG_LOG |
Allows viewing Message Log in System > Logs. |
MANAGE_OWN_NOTOFICATIONS_C |
Allows viewing own Notifications. |
Configuration Rights | |
BUILTIN_SALES_PERSONS_VIEW_CONFIG |
This privilege allows the user to view and configure Sales Persons and Sales Branches. |
CONFIG_GLOBAL_SETTINGS |
Allows configuring External Systems, E-Commerce Settings, Security Privileges, Currencies, Countries, Attachment Settings, Message Send Methods, IP Pools, Hosts, IP Addresses, Events, PDF Conversion Settings, and Trouble Tickets. |
CONFIG_ECOMMERCE |
Allows configuring Payment Gateways Settings. Also allows specifying Payment Gateways to be used to process various kinds of Payments. |
CONFIG_EXTERNAL_SYSTEMS |
Allows configuring external systems. |
CONFIG_FRAUD_SCREENING |
Allows configuring Fraud Screening. |
CONFIG_IMPORT_VIEW |
Allows to view import history and mapping table. |
CONFIG_IMPORT_EXPORT_EXE |
Allows to execute configuration import and export. |
CONFIG_IMPORT_MAPPING_EDIT |
Allows to edit mapping table. |
CONFIG_MISC_ORDER_NUMB |
Allows configuring document numbering. |
CONFIG_ORDER_PROCESSING |
Allows configuring Order Queues, and Order Processing. |
CONFIG_SALES_FIN_SETINGS |
Allows creating/modifying Taxes, Tax Categories, Attributes, Customer Classes and Statement Cycles. |
CONFIG_SECURITY |
Allows creating Roles, attaching/detaching Privileges to Roles, attaching/detaching Roles to Users. Allows managing Login Settings. |
CONFIG_STORE |
Allows configuring Online Store settings. |
CONFIG_TTS |
Allows configuring Trouble Ticket System. |
Customer Rights | |
CUST_MAKE_PURCHASES |
Allows placing Orders. This privilege must be assigned only to customers' users, not to provider's users. |
CUST_PURCHASE_SERVICE |
Allows purchasing Subscriptions. |
CUST_REGISTER_DOMAIN |
Allows purchasing Domains. |
Management Rights | |
MANAGE_AFFILIATED_ACCOUNTS |
This privilege is a reduced version of the CONFIG_SECURITY privilege. With this privilege the user can:
With this privilege (but without CONFIG_SECURITY) the user cannot:
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MANAGE_CUSTOMERS_SUBSCR |
Allows the user to make certain changes to subscriptions. You can:
You cannot:
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MANAGE_CUSTOMERS_SUB_TERMS |
Extends the MANAGE_CUSTOMERS_SUBSCR privilege by allowing the user to change the terms of subscriptions. You can:
Note: We recommend that you give the MANAGE_CUSTOMERS_SUB_TERMS privilege to users together with the MANAGE_CUSTOMERS_SUBSCR privilege. |
MANAGE_OWN_ACCTINFO |
Allows modifying Account Information and Additional Info of the Account. |
MANAGE_OWN_ACCTINFO_C |
Allows end-user to modify Account Information and Additional Info of the Account. |
MANAGE_OWN_DOMAINS |
Allows registering, transferring and renewing domains. |
MANAGE_OWN_DOMAINS_C |
Allows end-user to register, transfer and renew domains. |
MANAGE_OWN_FIN_INFO |
Allows managing own payment methods. |
MANAGE_OWN_FIN_INFO_C |
Allows end-user to manage own payment methods. |
MANAGE_OWN_SUBSCRS |
Allows cancelling, renewing and upgrading Subscriptions. |
MANAGE_OWN_SUBSCRS_C |
Allows end-user to cancel, renew and upgrade Subscriptions. |
MANAGE_OWN_SUBSCRS_RENEW_C |
Allows renewing own Subscriptions. |
MANAGE_RESELLERS_ORDERS |
Allows processing reseller customer's Orders. |
Order Processing Rights | |
ORDERS_CREATE |
Allows the user to create orders. You cannot do the following:
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ORDERS_ADJUST |
Extends the ORDERS_CREATE privilege by allowing the user to make changes to the existing orders which have not been processed yet. You can:
Note: We recommend that you give the ORDERS_ADJUST privilege to users together with the ORDERS_CREATE privilege. |
ORDERS_PROCESS |
Allows processing customer's Orders. |
ORDERS_VIEW |
Allows viewing customer's Orders. |
ORDERS_VIEW_C |
Allows viewing own Orders. |
Payments Processing Rights | |
PAYMENT_METHODS_CREATE_MODIFY |
Allows creating/modify customer's payment methods. |
CC_VIEW_FIRST_LAST |
Allows viewing 4 first and 4 last digits of a credit card number in cards listing. Privilege is applicable for provider, reseller, and customer control panel. |
PAYMENTS_PROCESS |
Allows only processing payments. (Does not allow creating or applying payments). |
MANAGE_PAYMENT_METHODS_C |
Allows viewing own payment methods. |
Product Management Rights | |
PRODUCT_MANAG_CONFIGURE |
Allows creating/modify service templates, unique groups, plan categories, sales categories, resources, resource categories and units of measure. |
PRODUCT_MANAG_MARKETING |
Allows creating/modifying discounts, promotions and campaigns. |
PRODUCT_MANAG_MODIF_PLANS |
Allows creating and modifying service plans. |
PRODUCT_MANAG_VIEW_PLANS |
Allows viewing service plan's details. |
Provisioning Rights | |
PROVISIONING_MANUAL_OPS |
This privilege allows the user to navigate to Operations > Provisioning and access custom provisioning queues. The user can access a particular provisioning queue when they have a role containing this privilege and associated with this queue. The privilege does not give access to the Manual Operations tab, which lists all the items pending manual provisioning. Note: This privilege gives access to the Manual Operations tab only for DUMMYGATE objects. |
PROVISIONING_MANUAL_OPS_ALL |
This privilege allows the user to access the Manual Operations tab on the provisioning screen and manage all the items pending manual provisioning. |
PROVISIONING_GENERAL |
This privilege is obsolete and left for backward compatibility. |
PROVIDE_SUPPORT |
This privilege is reserved for future functionality. |