If resources upgrades are available for a service plan a subscription is based on, then resources can be upgraded both by vendor or customer.
To upgrade resources per subscription:
- Go to Operations > Subscriptions. The list of subscriptions appears on the screen.
- Select a subscription you want to upgrade resources for by clicking on the respective link in the ID or Subscription Name column. Selected subscription details appear on the screen.
- Switch to the Resources tab. The list of resources available for the subscription appears on the screen.
- Select a resource you want to upgrade by clicking on the respective link in the Resource ID or Resource column. The resource details appear on the screen.
- Click Switch Resource. The list of upgrades possible for the resource appears on the screen.
- Choose the resource you want to upgrade the given one to by selecting the option button next to the Resource ID.
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Click Next. The upgrade order details appear on the screen. Review order details. To proceed with order placement and resource upgrade, click Place Order. If you want to change the order, clicking the Cancel button will roll the wizard one step back ( selecting resource for upgrade).
Note: Upgrade/downgrade order for a subscription that uses ABP billing model does not include order details; these fees are paid in the corresponding billing order.
After the upgrade order is placed, it will be processed similarly to other upgrade orders.