Resource limits for subscriptions based on service plans that have configured resource rates can be upgraded or downgraded.
Changing additional resources is a way to offer a customer the option of upgrading or downgrading their subscription. When upgrading or downgrading a customer's subscription in such a way, the customer can be offered a selection of resources, and in what amounts they can change these resources.
To upgrade resource limits:
- Go to Operations > Subscriptions.
- Select a subscription resource limits for which you want to upgrade by clicking on the respective link in the ID or in the Subscription Name column.
- Switch to the Resources tab.
- Mark resources to be upgraded by selecting respective check boxes.
- Click Upgrade Resource Limits. The upgrade resources dialog window is displayed. Fill out the form:
- Select the check box(es) for resource(s) to upgrade.
- In the Place Order for column, specify an amount of resource(s) to upgrade.
Note: To downgrade resource(s) specify a negative amount.
- Click Next and then Place Order.
After a change order is processed, the amount of resources in the subscription will be updated.