FTP (File Transfer Protocol) is a protocol that allows computers to exchange files over the Internet. Today it is the most popular protocol for downloading/uploading content to/from websites. The FTP protocol does not encrypt or encode data during transfer even if an FTP server is configured to require user authentication. However, if your server supports the Secure Sockets Layer (SSL) protocol, it is possible to configure the FTP service to transfer data to and from the server in a secure mode.
If FTP access is allowed in your subscription, the FTP service is automatically configured by CloudBlue Commerce for each of your Webspaces: an FTP user account is created, with its unique login and password (a strong password generated by CloudBlue Commerce). After your first login to CloudBlue Commerce, you can obtain these settings and use them for accessing your site directory by FTP. Read the subsections below for details.