Configuring the Privacy Policy

To comply with provision 13 of the GDPR, you must inform your users about how their data will be gathered, processed, and for what purposes. You can do so by preparing a Privacy Policy notice. Your users will be prompted to read and accept the terms of the Privacy Policy upon the first login to their control panels or before they go to check out in the Online Store.

Your resellers have the options to use your Privacy Policy or to add their own policies for their users.

This section explains how to edit the text of the Privacy Policy and how to enforce the policy.

To edit the text of the Privacy Policy and enforce it:

1. Log in to the Provider Panel.
2. Go to Settings > System Properties > Edit, locate the option titled GDPR Support, select the check box next to it, and click Submit.
3. Go to System > Settings > Privacy Policy (in the Core group).
4. Click Edit Text.

5. Add your own policy text. You can use HTML tags.

   The text must explain the following:

   • What information is being collected.
   • Who is collecting it.
   • How it is collected.
   • Why it is being collected.
   • How it will be used.
   • With whom it will be shared.
   • What will be the effect of this on the individuals concerned.
6. Under Select how to save the Policy, select the option Save as a new version of the Privacy Policy.
7. Click Submit.
8. Click Change Settings.
9. Select the Enable option and click Submit.
10. Click the Billing link in the top right area.
11. Go to Products > Online Store and click Synchronize Now.

If you need to update the text of the Privacy Policy, do the following:

1. Go to System > Settings > Privacy Policy (in the Core group).
2. Click Edit Text.
3. Change the text as needed.
4. Do any of the following:
   • If you made minor changes to the text (for example, corrected a typo or slightly changed the wording), under Select how to save the Policy, select Update the current Privacy Policy. As a result, users will not be notified of the changes and will not be prompted to confirm acceptance of the Policy again.
   • If you made substantial changes that affect users, under Select how to save the Policy, select Save as a new version of the Privacy Policy. As a result, users will be prompted to read and confirm the acceptance of the Privacy Policy on their next login to their control panels.
5. Click Submit.
6. Click the Billing link in the top right area.
7. Go to Products > Online Store and click Synchronize Now.