Making the Public Marketplace Compliant with the GDPR Requirements

To comply with the European general data protection regulations (GDPR), users visiting your public store must be explicitly asked for permission to allow the use of cookies. This is done by displaying a cookie notice in the users' browsers.

There is a default predefined text in the notice that we prepared for your convenience: "We use cookies to improve your browsing experience on our website, to show you personalized content and targeted ads, to analyze our website traffic, and to understand where our visitors are coming from. By browsing our website, you consent to our use of cookies. For more information, visit our cookie policy." The text is accompanied by two buttons: "Accept All" and "Decline All". You can use these default texts or change them.

To display the cookie notice to users, do the following:

  1. Install the GDPR extension for CloudBlue Commerce if it is not installed already.
  2. Go to the Provider Panel > System > Settings > System Properties > General tab > Edit, select the GDPR Support checkbox and click Submit.

The users will see the cookie notice in their browsers and will have the option to review the list of cookies and accept or decline them.

If you want to adjust the default text that is displayed in the cookie notice, do the following:

  1. In the Provider Panel or Reseller Panel, go to System > Settings > Brands, select a brand, and click the GDPR Cookies tab.
  2. Under Banner Settings, click Edit, change the text as needed, and click Submit.

If you plan to embed third-party applications in the Marketplace, you might need to expand the default list of cookies and specify the additional cookies required by the applications. To do so, complete these steps:

  1. Go to the Provider or Reseller Panel > System > Settings > Brands, select a brand, and click the GDPR Cookies tab.
  2. Under Cookies, click Add.
  3. Specify a cookie name, select a category, set the expiration time, specify the provider name and description, and click Submit.