Configuring Black List of IP Addresses Plug-in

To configure the plug-in:

  1. Open System > Settings > Fraud Screening.
  2. Select the Black List of IP Addresses plug-in by clicking the respective link in the Plugin Name column. The plug-in settings appear on the screen.
  3. Click Add New IP Range. Fill out the form:
    1. Type an IP range name into the IP Range Name field.
    2. Select an IP range type from the Range Type drop-down list: it could be either Single IP Address, First and Last IP Addresses or Masked IP Address. Setting Single IP Address allows specifying any single IP address you consider suspicious; setting First and Last IP Addresses allows specifying certain IP addresses range, starting and ending with the addresses you manually set; setting Masked IP Address allowsspecifying a mask for the IP address you input into the First IP Address field – it is equal to setting fixed range, the difference is that the right and the left borders of the range are determined implicitly from the network mask.
    3. Regardless of the Range Type selected, type in first IP address of the range into the First IP Address field. If you have selected Single IP Address, proceed to 4th step right away. Otherwise, fill the rest of the forms.
    4. Type last IP address of the range into the Last IP Address field.
    5. Input the network mask into the Mask field. It is only acceptable to set the mask as a single integer in the range from 0 to 32, for example 24. The Masked IP Address option uses the following notation – x.x.x.x/y, thus, setting 214.10.112.0/24 means all the addresses from 214.10.112.0 to 214.10.112.255.
    6. Select the Enabled option to enable the IP range. Before IP range is enabled it is presented in the ranges list, but remains unavailable for using in fraud screening rules.
  4. Click Save to confirm changes.

Note: Under specific configuration of fraud screening, the following problem may arise: when a payment is refunded, all its parameters are put into the black lists that are configured (e.g. the customer credit card, black list of service plans, etc). To handle the situation, after refunding, the staff member must adjust the black lists if required (for example, if the credit card is not supposed to be included to the list, staff member must delete it from the list manually after refunding the payment).