Configuring Black List of Service Plans Plug-in

To configure the plug-in:

1. Open System > Settings > Fraud Screening.
2. Select the Black List of Service Plans plug-in by clicking the respective link in the Plugin Name column.
3. Click Add Service Plan. Fill out the form:
   1. Click next to the Service Plan field. From the window that opens, select a service plan you want to add to the black list.
   2. Select the Enabled option to enable the service plan. Before service plan is enabled it is presented in the service plans list, but remains unavailable for using in fraud screening rules.
4. Click Save to finish adding the service plan.

Note: Under specific configuration of fraud screening, the following problem may arise: when a payment is refunded, all its parameters are put into the black lists that are configured (e.g. the customer credit card, black list of service plans, etc). To handle the situation, after refunding, the staff member must adjust the black lists if required (for example, if the credit card is not supposed to be included to the list, staff member must delete it from the list manually after refunding the payment).