Creating Documents with Draft Numbers

You can create the CM, DM, Payment, or Refund documents and see how they receive their draft numbers. To do so:

  1. In Billing CP, go to Operations > Customers, click the necessary customer in the list, and switch to the AR Documents tab. The list of all the existing documents is displayed.
  2. Click one of the following buttons:
    • Add New Payment
    • Add New Refund
    • Add New Credit Memo
    • Add New Debit Memo
  3. Follow the on-screen instructions to complete the fields. Click Save. The new document appears in the list and has the Hold status and a draft number from the chosen enumerator.