Enabling, Disabling or Deleting Users

Note: You can disable only the created users. You cannot disable the default users such as the admin user of the provider account with User ID = 1.

To disable (or enable) a provider account user:

1. Log in to Billing PCP as administrator with the Full Access role (click the Billing link in the top menu upon logging in PCP). Go to System > Users. The list of provider account users is displayed.
2. Click the necessary user in the list. Click Disable (or Enable).

To enable, disable or delete a reseller (or customer) account user:

1. Log in to Billing PCP as administrator with the Full Access role (click the Billing link in the top menu upon logging in PCP). Go to Operations > Resellers (or Customers). The existing resellers (or customers) are listed.
2. Click the necessary reseller (or customer) in the list. Switch to the Users tab. The users of this reseller (or customer) are listed.
   • To disable (or enable) the necessary user:Click the user in the list. Click Disable (or Enable).
   • To delete the necessary user: Select the necessary user in the list and click Delete.

     Note: You can delete a user only if there has been no activity under the user's login name in the system. The Delete button becomes active when you select at least one user in the list.