Releasing Documents with Draft Numbers from Hold Status and Checking Permanent Numbers

Important: Documents receive their permanent released numbers in the order they are released. For example, if you create two CM documents but release the second one first, the second document will receive its permanent number first.

You can release the CM, DM, Payment, or Refund documents from the Hold status and see how they receive their permanent released numbers. To do so:

1. In Billing CP, go to Operations > Customers, click the necessary customer in the list, and switch to the AR Documents tab. The list of all the existing documents is displayed.
2. Click the necessary document with the Hold status and click Release.
3. The document receives a new status and a permanent released number.