Configuring AD Sync Service Policy

Before starting the synchronization, you should configure AD sync service parameters.

1. Go to More Services > Directory Synchronization > Service. The Ad Sync service Overview page will open.
2. Move to the Service Configuration tab. At this page the general parameters are shown.
3. To change the parameters, click the Edit button. The following options are available for editing:
   • Services assigned automatically. It shows which hosting services are set for automatic assigning to the newly synced users.

     Note: This parameter is hidden in the edit mode. To configure the automatic assigning of services, use the Exchange and Office Communications sub-tabs of the Service Configuration tab.

   • New Users – defines how the new objects will appear in CloudBlue Commerce. They can either be enabled or disabled.
   • Synchronize Enabled/Disabled state – defines whether to sync objects state (enable/disable) changed made in external AD.
   • Attempt to keep source domain – this option allows to transfer the new users preserving UPN logins from external AD. If custom login names are allowed by the provider, the users will be synced successfully. If not, then the default domain for the login will be used.
   • Default domain for login names – select the domain that will be used for creating the domain part of the new users login.
   • Conflict resolution policy – specifies how the conflicts will be resolved. If set to Resolve manually, the object in conflicting status will be shown in the Synchronized Objects page. You may edit the object parameters in external AD and start the syncing session again. If the policy is set to Overwrite, the object's data will overwrite the corresponding hosting object.
   • Deleted user policy – it defines how to handle objects deleted from external AD. You can choose to delete them from CloudBlue Commerce as well, disable them or leave them in the current state.
4. Click Submit to save the policies.