Creating New Service User (Email)

CloudBlue Commerce allows you to create a service user that is able to manage QMail Mailbox and Forwarding.

To create a service user, perform the following steps:

  1. Go to Users. The list of existing service users opens.
  2. Click on the Add New Service User button.
  3. Fill out the following parameters:
    • In the Display name field, type the name of the new service user as it will be displayed in CloudBlue Commerce. The following format should be used: FIRST_NAME LAST_NAME. For example, John Smith.
    • In the Email area, specify the new service user's login in the UPN (User Principal Name) format. For the UPN login, you need to type the login name and select an existing domain from the drop-down list.

      Note: Provider may give you the possibility to create a service user having a custom login.

    • Specify the service user’s password. Type the password in the Password field. The password strength indicator will prompt you how strong is your password. If you want the system to generate a strong password, click Generate and remember the displayed password.
  4. In the Services area select the Email Service and click on the Next button.
  5. Enter the new email address configuration parameters:
    • Email address – Type the first part of the mailname (before the '@' sign) in the field, and select the domain for this address from the drop-down list near the field. You can make the new address work on all or on one of domains created within the set of your subscription.

      Note: Provider may give you the possibility to create mailnames on not-ready domains. Such domains are marked with (disabled)in the list. The mailname created in this way will be marked as Not In Sync while qmail hosting on the domain is disabled. Only after the domain is ready for work, the mailname will start functioning properly.

    • Advanced Features – you have the choice of enabling such mail advanced features as virus checking and Antispam checking, if appropriate resources are included into your subscription and the resource limit is not reached.
    • Mailbox – Check the box near the Create mailbox field if you want to create a Mailbox.
    • To enable the mailbox, check the box near the Mailbox enabled field. Set a quota on disk space used by this mailbox. To do that, either select the Custom radio button and type in the quota in Kilobytes or select the Maximum available value radio button and the default mailbox quota will be set.

      Note: The default quota limit depends on settings of the qmail service.

    • Forwarding – enter email addresses separated by comma, semicolon or space in the corresponding field. These addresses will be used for forwarding email messages sent to the mailbox being configured now.
    • Configure Notifications – this section contains the configuration settings for notification messages to be sent to a mailbox user. Check in the Send notification check box to enable the option of notification sending, specify the email address that will be used for notifying of a new mailbox creation. Indicate whether you wish to have the test message to be sent to the new email address by checking in the corresponding check box.
  6. When you have entered all values, click Next to proceed, or Cancel to quit.
  7. Specify the parameters for the webmail access.

    Note: The list of the available options depends on your subscription.

  8. Click on the Next button.
  9. At the final step you will get displayed the summary with the new email address configuration parameters. If you would like to make some changes in the previous step, use the Back button that takes you back to the previous steps. Otherwise, click Finish to complete the procedure, or Cancel to quit without Submitting any data.