Setting Up Mail Forwarding

Using CloudBlue Commerce control panel, you can make the incoming mail be automatically forwarded to an email account. With Exchange hosting, it is possible to forward email coming from mailboxes, public folders, distribution lists, and contacts. You can also make copies of one message be automatically sent to both the forwarding address and the user's mailbox. In this case, the deleting of one message copy does not induce the deleting of the other.

By default, the forwarding service is disabled. Once you create a redirect, the service becomes permanently active and all the mails you receive to the mail address will be redirected to another one.

To set up the forwarding:

  1. Open the Mailboxes screen.
  2. Click the Display name of the required mailbox.
  3. Open the Forwarding tab. If you set up the forwarding for the first time, this service will be disabled.
  4. To turn the forwarding on, click on the Enable button.
  5. Into the Email address field, enter the address to which you want to redirect the incoming mail.
  6. Select the Leave copy of messages checkbox, if you wish to leave copies of all the forwarded mails.
  7. Click on the Submit button to save the new settings.
  8. The Forwarding tab turns into display mode. You can see the message that says about successful forwarding configuration.
  9. Click Refresh to make the message disappear.

If you want to change the forwarding configuration, click on the Change button and follow Steps 5-9 of the above procedure.

If you want to disable the forwarding, click on the Disable button.