Note: Before erasing personal data in the Hosted Exchange service module, make sure that the GDPR application is upgraded to the latest version.
To erase the personal data of a user, revoke the Hosted Exchange service from the user.
To erase the personal data of a customer account, destroy all the Hosted Exchange subscriptions of that account.
Recommendations
- The service module does not write personal data to platform log files on the management node when the logging level is set to INFO or a less verbose value. The service module may write some personal data to those log files when the logging level is set to DEBUG or a more verbose value. By default, the logging level and the log retention period are DEBUG and 28 days correspondingly, which means that you may need to manually remove personal data from those log files.
- The service module consists of various Microsoft Exchange and Windows services. These services have their own log files, and CloudBlue Commerce is not responsible for the configuration of logging to the log files. As a result, the log files of the services may contain personal data. To comply with the GDPR, follow the instructions and recommendations provided by Microsoft.
See also