How to Check Invoices

If an agreement has the Prorate Agreement setting in ConnectWise, an inconsistency can occur in the ConnectWise invoicing after synchronization. In such a case, you need to check invoices both in Reseller Marketplace and ConnectWise.

To access invoices in ConnectWise, complete the following steps:

1. In your ConnectWise control panel, click Finance > Agreements.
2. Select the required agreement and go to the Invoice tab.

3. Select the required invoice.
   

   

To access invoices in Reseller Marketplace, complete the following steps:

1. In your UX1 for Resellers dashboard, click Invoices > Invoice History.

2. Select the required invoice.