A loss of data is an event that every cloud service provider aims to avoid as it can cause considerable losses. The backup and recovery process is aimed at minimizing the effects of such data losses on customers and the profitability of the business.
This guide provides information on preventing potentially disastrous data losses in your CloudBlue Commerce system. The corruption or loss of configuration or customer data can affect the Customer Service Level Agreements (SLAs) and be costly to repair. This guide offers general information on organizing the data and minimizing service interruption in your system.
Important: This guide provides general recommendations only. You must decide for yourself which CloudBlue Commerce components to back up and which backup and recovery software to use.