Adding Reseller or Customer User and Giving Permissions

To add a reseller or customer user from PCP and assign the user the necessary permissions:

1. Log in to Billing PCP as administrator with the Full Access role (click the Billing link in the top menu upon logging in PCP). Go to Operations > Resellers (or Customers). The existing resellers (or customers) are listed.
2. Click the necessary reseller (or customer) in the list. Switch to the Users tab. The users of this reseller (or customer) are listed.
3. Click Add New User. Follow the wizard, which contains these three steps:
   1. Add New User: Complete the login and contact information.
   2. Add Billing Roles: Assign the Billing roles and permissions. Note that you can choose only from the default Billing roles and the custom roles created for this particular reseller (or customer). For more information on how to create custom Billing roles with the necessary permissions see Creating Billing Management Roles (Billing) for Provider, Reseller, or Customer Users.
   3. Add Service Management Roles: Assign the Operations roles and permissions. Note that you can choose from both the default Operations roles and the custom roles created at the reseller (or customer) level. For more information on how to create custom Operations roles with the necessary permissions see Creating Service Management Roles (Operations) for Provider, Reseller, or Customer Users.
4. Save the changes. You have successfully created a new reseller (or customer) user and assigned the necessary permissions to the user.