When customers purchase service plans, they are prompted to select the account type: business or personal. In any case they are offered to input their personal data, preferable payment method data and billing address. If a customer represents an organization, they are prompted to input also their physical address. This data is used in a variety of Billing processes, such as: notifications and vendor-customer communication (customer personal and billing information), ordering services and regular billing (payment method), and the like.
In this section we will consider managing your account. Under account management the following activities are implied:
- Maintaining account personal, billing and technical information.
- Creating roles and users.
- Assigning roles to users.