Configuring Delayed Processing of Orders with Downgrade Items

You can configure Billing to delay the processing of orders that contain at least one downgrade item until the next billing date instead of processing them immediately. This may be convenient if you prefer to account for the actual resource usage at the end of the billing period before making all the calculations and eventually provisioning such orders. To do so:

1. In the control panel, go to System > Settings and click Order Processing in the Operations list.
2. Click Order Processing Setup in the Other list. Click Edit.
3. In the Downgrade Orders section, select the Schedule Downgrade and Change Orders for Next Billing Date checkbox.
4. Click Save to apply the changes.

Now all orders containing downgrade items will be receiving and staying in the WS (Scheduled) status until the next billing date.

For related order placement scenarios see Delayed Downgrade Scenarios.