Configuring E-Mail Settings

Email settings allows configuring automated e-mail address confirmation for Billing account users. This allows preventing problems with bad or non functional e-mail addresses.

Email confirmation requirement does not block an account or user activity, only e-mail confirmation status starts being shown for accounts and accounts' users.

Billing account users are asked to confirm their e-mail addresses by means of confirmation URL. If e-mail confirmation is needed, a notification that contains a confirmation link is sent to an e-mail address specified. To confirm an e-mail address, a user is asked to click confirmation link. After this, a pre-configured confirmation web page opens, and a user can see a message about e-mail confirmation status (successful or not).

In case e-mail address confirmation is required, the following fields are added to account settings:

  • Email Confirmed field is added to accounts general settings (General tab within account properties). This field shows how many users registered for an account have confirmed their e-mail addresses.
  • The confirmation status is added to the E-mail field at account user general settings (Users tab within account settings, select a user, switch to the General tab).

    Note: a special template is used for e-mail confirmation notification. Go to System > Settings > Notifications screen and select the 'Confirmation Email' as Email Confirmation Template.

To configure e-mail settings:

  1. Open System > Settings > Security > Email Settings submenu of the Navigation tree. The current e-mail settings appear on the screen.
  2. Click Edit. E-mail settings appear for editing. Change the settings:
    • To require e-mail addresses confirmation, select the Email Confirmation Required check box.
    • Enter the Billing application server URL into the Return Host field. Enter the URL as you use in browser when connecting to Billing control panel. For example, https://provider.com. The needed URI will be automatically appended to the entered URL, to form the confirmation URL.
    • Click next to the Ok Template field. From the window that opens, select the 'Successful e-mail confirmation screen' template to be used for confirmation screen content in case of successful confirmation.
    • Click next to the Error Template field. From the window that opens, select the 'Failed e-mail confirmation screen' template to be used for confirmation screen content in case confirmation failed.
  3. Click Save to confirm changes.