Configuring Message Send Methods

Message send methods define supported messages delivery formats and mechanisms. The message methods, selected on this screen, determine the number of available notification methods in a message category. Presently, three formats are supported: HTML, Plain Text, and PDF. All of them are sent by means of email. Message formats and mechanisms are pre-configured and non-editable.

To enable or disable message delivery format or mechanism:

  1. Go to System > Settings > Messaging > Message Send Methods.
  2. Select a format or mechanism you want to enable (disable) by clicking the respective link in the Send Method or Send Method Name column. Selected method properties appear on the screen.
  3. Select (clear) Is supported check box to enable (disable) method.
  4. Click Save to confirm changes.
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