Configuring Subscription Auto-Renewal

Configuring subscription for automatic renewal saves a customer from doing it manually (and possible risk of penalties that it may lead to).

To set a subscription auto-renewal:

1. Go to Operations > Subscriptions.

2. Select a subscription for which you want to turn the option on or off. To do this, click the respective link in the ID or in the Subscription Name column.

3. Click Edit.

4. Select the value of the Auto-Renewal option:

   • Disabled. AutoRenewal is turned off for the subscription.

   • On Last Statement Day. The subscription will be renewed on its last statement day.

   • Before Expiration. The subscription will be renewed several days ahead before its expiration. Set the number of days in the Renew Point (days) field.

5. Click Save.

Important: If the auto-renewal is enabled, the corresponding buttons: Disable Auto-Renew and Enable Auto-Renew for UX1 for Customers) are available in the subscription's profile. If the auto-renewal is disabled for a plan or subscription period, customers cannot enable this manually for their subscriptions. That is, this setting influence on a customer's possibility to operate the auto-renewal option by themselves.