Managing Order Provisioning

Resources provisioned by external systems integrated with Billing, such as Operations or domain registrars, require no manual intervention. Billing will automatically request provisioning of these resources and update status of the ordered provisioning items. When all purchased items are provisioned, the order becomes complete and an invoice is created.

In case the order flow is configured in such a way that invoice is issued before an order is completed, and an order has been changed before it becomes completed (for example, some of the ordered resources provisioning has failed), it is possible to change an order items. The correcting invoice for such an order will be created automatically and a credit memo will be issued for an account.

Note: Creation of adjusting invoice is available only if the default order flow for Billing is in use.

If you sell resources from a non-integrated system, provisioning will be done manually and you will have to manually update Billing on the outcome of the provisioning.

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