Specify the service plan subscription periods:
For one-time fee service plans there are no subscription periods, and subscription is not created. Thus, the only subscription period available is zero hours, by default. You can specify only setup fee in this case since no renewals are planned.
For all but one-time-fee item types of service plans the list of default subscription periods appears on the screen. Select at least one period to proceed with service plan creation. Later you can edit subscription periods settings or add more periods. Select subscription periods:
- To add a period, select the check box next to a period duration.
- Type a setup, subscription, renewal, and transfer fees into the Setup Fee, Subscription Fee, Renewal Fee and Transfer Fee fields respectively.
- Type a sum into the Non Refundable Amount field. This sum is not refunded to customer when he cancels a subscription for the period.
- Input the number of days customer may claim a full money back (minus the non refundable amount) into the Full Refund Period (days) field.
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Select the Trial check box to make subscription period trial. It makes sense creating short trial periods (few days or even hours long), customer can not prolong the subscription for another trial period, he can only renew it for another period (not trial).
Note: when configuring service terms, you can set grace and hold periods for trial subscriptions independently of regular ones.
When finished, click Next to proceed.