Subscription Transfer Requirements

A subscription can be transferred only if the following conditions are met:

1. Both customer accounts belong to the same distributor.
2. Both customer accounts are assigned the same brand.

Subscriptions Transfer Limitations

1. General limitations:
   • Subscriptions of reseller accounts cannot be moved.
   • Subscriptions managed by a common account-wide service user can only be moved together; the service user is moved as well.
2. Limitations by subscription state:
   • All orders related to the subscriptions being moved should be in their final states.
   • Subscriptions in “intermediate" provisioning states (Provisioning, Starting, Stopping, Removing, Changing Plan) and terminated subscriptions cannot be moved.