Step 3. Preparing Notifications
The reseller gets notification templates that have the Visible to Resellers checkbox selected. The reseller also gets sending settings defined in the order flow template, service plans (except limit notifications), and event handlers. Credit card notification schedule assigned to the provider's default customer class and default notification documents conversion command are also copied to the reseller.
Resellers can edit the notification template, in this case they get a copy of it and can use it further. Resellers are not allowed to edit notifications used in event handlers but can deactivate these notification templates.
Note: Make sure notification templates used in order flow, service plans and event handlers have the Visible to Resellers checkbox selected. Otherwise, the reseller's customers will not receive notifications.
For detailed information on configuring notifications, refer to the Managing Notifications section of the
Provider's Guide.