Synchronizing Between Reseller Marketplace and Autotask

Synchronizing between Reseller Marketplace and Autotask allows a reseller to process order placement and invoicing within the two systems more efficiently.

After the initial integration of Autotask with Reseller Marketplace, synchronization tasks are created for every active customer subscription. When a new subscription is provisioned or a change in a subscription occurs, a corresponding task is created for synchronization between Reseller Marketplace and Autotask. These tasks are created after clicking Check Changes to update a task list.

Note: If no tasks were created after clicking Check Changes, orders that are no older than one month will be processed. If tasks exist, orders after the creation date of the last task will be processed.

In Ignored Tasks you can find listed the tasks that are not included for synchronization between Reseller Marketplace and Autotask, the reason why they are ignored, the date and time when they were ignored and the option to unignore tasks individually or in bulk.

Related Topics

• Billing Models