Overview
Operations Support System (OSS) is one of the core components of
. It provides support for back-office activities, such as license management, task management, customer service provisioning and maintenance. Moreover, it ensures prompt and reliable notification delivery to system users.Key OSS parts are:
-
Provisioning engine
Responsible for
services and component provisioning to users. It also provides secure data transportation between components and manages their resources. -
Task manager
A powerful tool for monitoring and managing activities running in
. It includes background and periodic task management, event handling and task logs. -
Brand center
Branding helps customers to recognize a product and creates loyalty. The OSS component allows providers and resellers to create their own brands to alter the company identity for any purpose.
-
Resource types and service templates registry
A comprehensive set of service management tools. It provides the ability to create resource types, manage fulfillment settings, combine them into service templates and configure their availability to users.
-
On-screen notifications controller
Provides a scalable and flexible mechanism of delivering pop-up notifications from CloudBlue Commerce components and modules in UX1.
-
License manager
This component is essential to be able to use any CloudBlue Commerce functionality. It allows for the viewing, installing and updating of license files that contain the information about which
features you can use. -
Classic provider and reseller control panels
Management panels that providers and resellers can use to access all features listed above and manage their accounts, staff, and subscriptions.