Adding an MX Record

MX records identify mail exchange servers for the domain. These servers are responsible for processing or forwarding mail within the domain.

To add the MX record, perform the following operations:

  1. On the Domains page, click the domain where you wish to add a new record and then select the DNS tab.
  2. Select the DNS Records subtab.
  3. Click Add New DNS Record to add a new DNS record.
  4. On the displayed page, select the MX DNS record type and specify the following DNS record properties:
    • Mail domain: enter your local domain for which you are creating the MX record. For the main domain, leave the available field blank.
    • From the Preference field, select an item to specify a preference number for the mail server. Select one of the predefined preferences or a Custom Value; in the latter case, you can enter a custom preference as an integer value within the range 0-65535. A preference number denotes the mail server's priority within the domain. The mail server with the lowest preference number has the highest priority and is the first to receive mail. If mail delivery fails, the mail server with the next lowest preference number is tried.
    • In the Mail exchanger field, enter the name of the mail server. For example, if running a remote mail server named mail.myhostname.com, enter mail.myhostname.com.
    • TTL (Time To Live): set how many seconds will elapse before the record is refreshed in the DNS cache. To set the TTL, choose between Default TTL, defined by your provider, or Custom. In the latter case, you must specify your own TTL for the record being created.

      Note: The TTL parameter can be edited later.

  5. Click Finish.

Note: Keep in mind you also need to add the appropriate A or CNAME record (if applicable) for the remote mail server.

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