Making Subscription Services Account Wide

Subscriptions of an account contain various services. These services can be assigned to service users of the account. Depending on the Account-Wide Services flag of a subscription, all its services can be either subscription-local or account-wide. The value of the flag of the subscription is inherited from the parent service template.

The subscription-local service of the subscription can be used in the following ways:

• This service can be assigned to a service user that does not have any services.
• This service can be assigned to a service user that has other subscription-local services from the same subscription.

The account-wide service can be used in the following ways:

• This service can be assigned to a service user that does not have any services.
• This service can be assigned to a service user that has other account-wide services from any subscription.

Important: APS2 services ignore the Account-Wide Services flag, and an APS2 service can be assigned from any subscription to any service user.

The following diagram illustrates the concept of service modes:

Important: Once the Account-Wide Services flag of a subscription is changed from No to Yes, it is impossible to set it to No again.

There are services that are shipped separately from CloudBlue Commerce. For example: Microsoft 365. To find out whether such a service can be provisioned in subscriptions with services in account-wide mode, please see the guides of this service. If this information is absent in the guides, it means that this service can only be provisioned in subscriptions with services in subscription-local mode.

Perform the following actions to make services of a subscription account-wide:

1. Go to Operations > Subscriptions.
2. Click a subscription's name in the list.
3. On the General tab, click Edit.
4. Select Yes for the Account-Wide Services option and click Submit to confirm the action.