Viewing Subscriptions
After you have published service plans, you can expect people to begin subscribing to them. All subscription purchases are carefully stored in Operations, so that you can check the exact subscription date and the customer's details.
To see all subscriptions, go to Operations > Subscriptions. You can see the lists of all the subscriptions made by you and your customers. Using search options, you can sort the list according to a required parameter.
The subscriptions are conveniently distributed among two sub-tabs:
- Subscriptions: here you can see your own subscriptions.
- Customer subscriptions: here you can see subscriptions made by customers. To see detailed information about the customer who has a certain subscription, click their name in the Customer column. You will be moved to the customer's (reseller's) Summary page in Operations interface.
If you want to see all subscriptions of a required customer, follow these steps:
- Go to Operations > Customers. Select a customer.
- Open the Subscriptions tab.
- If you want to see the details of any subscription, click the Subscription name.