Mapping Customers and Products

On the Mapping screen, you can map your customers and products between Reseller Marketplace and Syncro.

Mapping Customers

There are three ways to map your customers between Reseller Marketplace and Syncro:

• Through the subscription synchronization wizard, during subscription synchronizing.
• Through the customer import wizard, automatically.
• Through the Mapping screen in bulk.
• Through the Mapping screen.

To map your customers using the Mapping screen, complete the following steps:

1. In your UX1 for Resellers, click Integrations.

2. On the dashboard, click the gear icon and select Mapping.

   

3. In the Customers tab of the Mapping screen, select a customer you want to map.

   Note: Select Show only unmapped to filter out only unmapped customers.

   

To unmap a customer, select the three-dot icon for the customer and click Unmap.

Mapping Products

There are two ways to map your products between Reseller Marketplace and Syncro:

• Through the subscription synchronization wizard, during subscription synchronizing.
• Through the Mapping screen in bulk.
• Through the Mapping screen.

To map your products using the Mapping screen, complete the following steps:

1. In your UX1 for Resellers, click Integrations.

2. On the dashboard, click the gear icon and select Mapping.

   

3. In the Products tab of the Mapping screen, select a product you want to map.

   Note: At this step, you can also add a product to Syncro by clicking Add product to Syncro in the drop-down menu and configuring its parameters.

   

To unmap a product, select the three-dot icon for the product and click Unmap.

Also, in the Fees Mapping pane, you can map a Cancellation Fee with a product before their synchronization.

Synchronizing Mapped Products

In PSA Integrations 4.2.553 and later, you can synchronize the Prices, Costs, and SKUs changes of the mapped products between Reseller Marketplace and Syncro.

1. In your UX1 for Resellers, click Integrations.

2. On the dashboard, click the gear icon and select Mapping.

3. In the Products tab of the Mapping screen, click Sync mapped.

4. You can do one of the following:

• Synchronize one mapped product at a time by clicking Sync .

• Synchronize multiple mapped products by selecting them and then clicking Sync selected.

• Synchronize all mapped products by clicking Sync all.