Customer Accounts

This privilege controls the following operations with child customer accounts:

Operation Name / Privilege State Disabled View Manage Admin

Accounts / Admin customer accounts (Create customer accounts)

Disabled

Disabled

Disabled

Enabled

Accounts / Delete accounts

Disabled

Disabled

Disabled

Enabled

Accounts / Disable accounts

Disabled

Disabled

Disabled

Enabled

Accounts / Edit accounts

Disabled

Disabled

Enabled

Enabled

Accounts / Enable accounts

Disabled

Disabled

Disabled

Enabled

Accounts / Manage all customer accounts (Manage indirect child customer accounts)

Disabled

Disabled

Enabled

Enabled

Accounts / Manage customer accounts (Manage direct child customer accounts)

Disabled

Disabled

Enabled

Enabled

Accounts / View accounts (View direct child accounts)

Disabled

Enabled

Enabled

Enabled

Accounts / View all accounts (View indirect child accounts)

Disabled

Enabled

Enabled

Enabled

Accounts / View all customer accounts (View indirect child customer accounts)

Disabled

Enabled

Enabled

Enabled

Accounts / View customer accounts (View direct child customer accounts)

Disabled

Enabled

Enabled

Enabled

Provider Control Panel and Reseller Control Panel

Disabled

The following screens are not displayed:

Operations > Customers

SELECTED_RESELLER_ACCOUNT > Accounts tab > Customers subtab

View

On the Operations > Customers screen:

  • List of customer accounts is displayed. This list contains all child customer accounts.
  • Customer accounts' properties are displayed.

On the SELECTED_RESELLER_ACCOUNT > Accounts tab > Customers subtab screen:

  • List of customer accounts is displayed. This list contains all child customer accounts of the selected reseller account.
  • Customer accounts' properties are displayed.

Manage

On the Operations > Customers screen:

  • List of customer accounts is displayed. This list contains all child customer accounts.
  • Customer accounts' properties are displayed.
  • Customer accounts' properties can be modified.

On the SELECTED_RESELLER_ACCOUNT > Accounts tab > Customers subtab screen:

  • List of customer accounts is displayed. This list contains all child customer accounts of the selected reseller account.
  • Customer accounts' properties are displayed.
  • Customer accounts' properties can be modified.

Admin

On the Operations > Customers screen:

  • List of customer accounts is displayed. This list contains all child customer accounts.
  • Customer accounts' properties are displayed.
  • Customer accounts' properties can be modified.
  • Customer account can be created or removed.
  • Customer account can be made enabled or disabled.

On the SELECTED_RESELLER_ACCOUNT > Accounts tab > Customers subtab screen:

  • List of customer accounts is displayed. This list contains all child customer accounts of the selected reseller account.
  • Customer accounts' properties are displayed.
  • Customer accounts' properties can be modified.
  • Customer account can be created or removed.
  • Customer account can be made enabled or disabled.

UX1 for Resellers

Disabled

If the Reseller Accounts privilege is also disabled, the Customer menu item is not displayed.

On the home dashboard screen:

  • The Customers tile is not displayed.

  • The Add New Customer button is not displayed.

In on-screen notifications and Action log:

  • The View Customer link is not displayed.

View

On the CustomersCustomers screen:

  • List of customer accounts is displayed. This list contains all child customer accounts.
  • Customer accounts' properties are displayed.
  • Customer accounts cannot be managed.

  • The Add New Customer button is not displayed.

On the home dashboard screen:

  • The Customers tile is displayed.

  • The Add New Customer button is not displayed.

In on-screen notifications and Action log:

  • The View Customer link is displayed.

Manage

On the CustomersCustomers screen:

  • List of customer accounts is displayed. This list contains all child customer accounts.
  • Customer accounts' properties are displayed.
  • Customer accounts can be managed.

  • The Add New Customer button is not displayed.

On the home dashboard screen:

  • The Customers tile is displayed.

  • The Add New Customer button is not displayed.

In on-screen notifications and Action log:

  • The View Customer link is displayed.

Admin

On the CustomersCustomers screen:

  • List of customer accounts is displayed. This list contains all child customer accounts.
  • Customer accounts' properties are displayed.
  • Customer accounts can be managed.

  • Customer accounts can be added.

On the home dashboard screen:

  • The Customers tile is displayed.

  • The Add New Customer button is displayed.

In on-screen notifications and Action log:

  • The View Customer link is displayed.

Customer Control Panel

Not applicable.

Notes:
1. Provider/reseller account can be an owner of the subordinated reseller/customer accounts. These reseller/customer accounts are direct child accounts of the provider/reseller account. For example, the HostingCompany provider account owns the ResellerLevel1 and CustomerLevel1 accounts. The ResellerLevel1 and CustomerLevel1 accounts are the direct child accounts of the HostingCompany provider account. The ResellerLevel1 account is the direct child reseller account of the HostingCompany provider account. The CustomerLevel1 account is the direct child customer account of the HostingCompany provider account.
In turn, the reseller account can be an owner of the subordinated reseller/customer accounts, which are indirect child accounts of the top-level provider/reseller accounts. For example, the ResellerLevel1 account owns the ResellerLevel2 and CustomerLevel2 accounts. In this case, the ResellerLevel2 and CustomerLevel2 accounts are the indirect child accounts of the HostingCompany provider account. The ResellerLevel2 account is the indirect child reseller account of the HostingCompany provider account. The CustomerLevel2 account is the indirect child customer account of the HostingCompany provider account.
2. The View accounts and View all accounts operations are the 'system' operations, which are used for internal purposes only.

CloudBlue, an Ingram Micro business, uses cookies to improve the usability of our site. By continuing to use this site and/or logging in you are accepting the use of these cookies. For more information, visit our Privacy Policy.