Purchasing on Behalf of Resellers and Customers

This section explains how to purchase services on behalf of a reseller or customer, such as one of the most popular apps among users, Microsoft 365. The steps for purchasing other services or apps might slightly differ.

1. Log in to the Provider Panel.

2. To purchase for a reseller, go to Operations > Resellers, click the (Log in as a reseller) icon, and then click Customer CP in the top navigation pane. If you want to purchase for a customer, proceed to the next step.

3. To purchase for a customer, go to Operations > Customers > click the (Log in as a customer administrator) icon, and then click Customer CP in the top navigation pane.

4. Click Marketplace in the navigation pane on the left.

   

5. Search for an app or service by using the search bar or browse all apps under All Services.

   

6. Click the tile with the app name. Let’s select Office 365 Business.

   

7. Under Plans and pricing, select the option you need and click ADD TO CART.

   

8. When ready to complete your purchase, click the shopping cart.

   

9. Select PURCHASE.

   

10. Select the options that you want and click NEXT.

    

11. Select the user account for which you want to purchase or add a new user. Click NEXT.

    

12. If the user does not have a Microsoft Online account yet, select the option SIGN UP FOR NEW MICROSOFT ONLINE ACCOUNT. Specify the subdomain name (also referred to as a tenant name) that will be used with Microsoft services. Provide contact information and select the checkbox I confirm that this person has agreed with the latest version of the Microsoft Customer Agreement. Click NEXT.

    

13. Review the order. If you want to provide a discount, click ADJUST PRICES. Click BUY.

    

When the service is provisioned and is ready for use, the user will receive notifications by email.