How to Cancel a Subscription
To cancel a subscription, follow these steps:
Important: When you cancel a subscription all Change Orders related to the subscription will be canceled, including the delayed orders which contain downgrade items.
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Go to your Control Panel > subscription name (in the navigation pane) > Administration tile > Manage > Purchased subscriptions tile > Manage > subscription name > Cancel subscription.
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Select the reason for cancellation, provide your comments, and click Proceed.
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Click Confirm.
