Suspending Resources

The platform BSS (business support system) allows a subscriber or its vendor (the provider or a reseller) to temporarily suspend a subscription and the services provided through it. An application can manage the requests to suspend or resume a service if the respective APS type implements the standard Suspendable APS type.

Requests to Suspend or Resume

Customer Control Panel

In the customer control panel (CCP), a subscriber can cancel a subscription. This operation does not remove the subscription and the service provided through it. The platform will suspend them.

Vendor Control Panel

In the provider or reseller control panel (PCP or RCP), the customer’s vendor can suspend a service provided through a subscription by means of the following operations:

• Put on Credit Hold: suspend the service due to unpaid debt (Credit Hold)

• Put on Hold: suspend the service for an administration reason (Administrative Hold)

• Cancel Subscription: cancel the subscription and terminate the service without destroying the latter

When there is a need to suspend or resume a resource, the platform sends a REST PUT request to the /aps/2/resources/{resource-ID}/{operation} URL of the APS controller, where {resource-ID} is the resource APS ID and {operation} is either disable (to suspend the resource) or enable (to resume the resource).

The APS controller, in turn, will request the application service to suspend or resume the resource by forwarding the PUT request to the URL similar to https://endpoint/{service}/{resource-ID}/{operation}, where {service} is the application service responsible for the APS type of the resource.

An application can change the requested resource synchronously (within a few seconds) or may request the APS controller to switch to the asynchronous mode similar to the algorithm described in the Provisioning Resources document.

Synchronous Operations

The PUT operation sent from the platform requires the APS controller to forward it to the APS application endpoint to suspend or resume a resource as presented in the following diagrams.

Suspend

In the following example, the initial status of the resource to be suspended is aps:ready. When the request to suspend the resource is completed, the resource status will be aps:suspended.

Resume

In the following example, the initial status of the resource to be resumed is aps:suspended. When the request to resume the resource is completed, the resource status will be aps:ready.

Asynchronous Operations

If the application cannot suspend or resume the requested resource immediately, it can return the 202 Accepted code to request more time for the completion. The APS controller changes the resource status temporarily to aps:configuring and requests the task manager to schedule a task triggering the next request for the same operation. This continues until the application returns the 200 OK status to the APS controller.

Suspend

In the following example, the initial status of the resource to be suspended is aps:ready. When the request to suspend the resource is completed, the resource status will be aps:suspended.

Resume

In the following example, the initial status of the resource to be resumed is aps:suspended. When the request to resume the resource is completed, the resource status will be aps:ready.

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