APS Application Categories¶

Back office¶

Accounting and Financial
Asset Management
Billing
Business Process Management
Compliance and Risk Management
Customer Relationship Management
Dispatch Management
Enterprise Resource Planning
Expense Management
Human Resource Management
Knowledge Management
Payroll
Product planning
Professional Services Automation
Sales Force Automation
Supply Chain Management
Talent Management
Vendor Management

Collaboration¶

Calendaring
Chat
Email
IP telephony
Portal
Project management
Telecommunications
Web conferencing

Customization¶

Localization

Ecommerce¶

Web/Tool/Widget

Front office¶

Appointment Scheduling
Call Center
Help Desk
Interactive Voice Response
On-line Marketing
Productivity

Infrastructure¶

Application Management
Backup
Mail
Management
Security

Web¶

Analytics
Blog
Catalog
Content management
Development tool
E-commerce
eLearning
Forum
Gallery
Guestbook
Maillists
Search
Site editing
Support System
Tools
Wiki
Other