Configuring User Synchronization

After you activate the External Directory Synchronization (EDS) service, you must configure user synchronization.

To do this, perform these steps:

1. Open this screen:

   

2. In the USER SYNCHRONIZATION area, click CONFIGURE.

3. Specify how to process the domain parts of log-in names during user synchronization:

   • Try to keep the source domain, or use the default domain if the source domain cannot be kept: The EDS service tries to keep the domain part of the log-in name of a user. If this is not possible, for instance if such a domain does not exist in your Hosted Exchange organization, the EDS service replaces the domain part with the default domain.
   • Always use the default domain: The EDS service always replaces the domain part of the log-in name of a user with the default domain.

   From the Default Domain for Login Names list, select the default domain.

4. Specify how to process conflicts that may arise during user synchronization:

   • Resolve manually: If a conflict arises, you need to resolve it manually.
   • Overwrite: If a conflict arises, the EDS service overwrites the corresponding user information in the system.

5. Specify how to process already-synchronized users in the system if the respective users are removed from your on-premise Active Directory domain:

   • Disable: If a user is removed from your on-premise Active Directory domain, that user is disabled in the system.
   • Delete: If a user is removed from your on-premise Active Directory domain, that user is also removed from the system.
   • Do nothing: If a user is removed from your on-premise Active Directory domain, that user is left in the system in its current state.
6. Click OK.