Creating Administrative User

Log in to the Partner Center and create a separate admin user in your CSP account. To log in, you can use the respective link provided in Helpful Links. When creating the admin user, set Assists your customers as to Admin agent.

Note that the login of the admin user must be based on the domain:

  • onmicrosoft.com (for Microsoft Cloud)
  • onmicrosoft.de (for Microsoft Cloud Germany)
  • partner.onmschina.cn (for Office 365 operated by 21Vianet in China)

The Office 365 application will use the domain part of the login to identify with which Microsoft cloud to interact.

We recommend that you use the following user name and login for the admin user:

  • Odin Automation and oa_account@<partnersubdomain>.onmicrosoft.com (for Microsoft Cloud)
  • Odin Automation and oa_account@<partnersubdomain>.onmicrosoft.de (for Microsoft Cloud Germany)
  • Odin Automation and oa_account@<partnersubdomain>.partner.onmschina.cn (for Office 365 operated by 21Vianet in China)

To specify the Assists your customers as setting, you can use the following instructions:

  1. Log in to the Partner Center.
  2. Click the View users quick link.
  3. Click on the required admin user.
  4. Set Assists your customers as to Admin agent.
  5. Click Update.

After creating the admin user, write down the admin user's login and password as they will be used in subsequent sections of the guide.