Ability to Confirm Customer Acceptance of Microsoft Cloud Agreement

As of March 22, 2019, Microsoft will require partners to obtain their customers' acceptance of the Microsoft Cloud Agreement (MCA) before they can order Microsoft products and services for these customers. To better help partners meet compliance requirements, Microsoft will ask partners to confirm acceptance by providing the following details regarding the person who accepted the agreement: first name, last name, email address, phone number, and date of acceptance. To learn more, see https://docs.microsoft.com/en-us/partner-center/confirm-consent-faq.

To facilitate obtaining a customer's acceptance of the MCA, the Office 365 application enables a customer to accept the MCA and provide the contact details of the person who accepted the MCA.

The application supports the following scenarios of obtaining acceptance information:

• In CCPv1, when a customer who has not yet provided acceptance information buys an Office 365 subscription by using the Buy More Services Wizard, the customer is asked to provide his/her acceptance information. Also, in this scenario, the vendor of the customer can act on behalf of the customer.
• In UX1 for Customers, when a customer who has not yet provided acceptance information buys an Office 365 subscription by using the Buy New License Wizard, the customer is asked to provide his/her acceptance information. Also, in this scenario, the vendor of the customer can act on behalf of the customer.
• In UX1 for Customers, when a customer who has not yet provided acceptance information buys an Office 365 subscription by using the Marketplace, the customer is asked to provide his/her acceptance information. Also, in this scenario, the vendor of the customer can act on behalf of the customer.
• In CCP v1 and UX1 for Customers, when a customer who has not yet provided acceptance information buys an Office 365 subscription by using the online store, the customer receives notifications that he/she has to provide his/her acceptance information. Also, in this scenario, the vendor of the customer can act on behalf of the customer.
• In the online store, when a customer buys an Office 365 subscription, he/she is asked to provide his/her acceptance information. Also, in this scenario, the vendor of the customer can act on behalf of the customer.
• In PCP v1 / RCP v1, when a vendor buys an Office 365 subscription for a customer who has not yet provided acceptance information, the vendor is asked to provide the acceptance information of the customer.

For the Global Office 365 Cloud, the ability is enabled by default. For the German and Chinese Office 365 Clouds, the ability is disabled by default. You can make it enabled by following the instructions provided at https://kb.cloudblue.com/en/133266.

After upgrading to Office 365 18.3, customers who have not yet provided their acceptance information will receive notifications that they have to provide their acceptance information.