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For CCP v1, the following operations are no longer supported by the application:
- Adding, viewing, modifying, and removing Office 365 users.
- Assigning and revoking Office 365 licenses to and from Office 365 users.
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Running the synchronization of changes from the Microsoft cloud.
Note: The automatic synchronization periodically performed by the application will continue to work.
The full range of operations is available in UX1 for Customers, which is the modern replacement for CCP v1. We recommend that you switch your customers to UX1 for Customers. To switch your customers, use the instructions provided in the UX1 for Customers Provider Guide.
- Office 365 and Azure CSP resources cannot be sold in the same service template and service plan. You must use separate service templates and service plans for selling Office 365 and Azure CSP resources.
- Upgrading trial Office 365 subscriptions from trial service plans to paid service plans does not work in CCP v1. To work around this issue, you can switch customers with trial Office 365 subscriptions from CCP v1 to UX1 for Customers.
- For OA Billing online stores, the ability to create Office 365 subscriptions for existing Microsoft accounts is no longer supported.