The Indirect CSP Reseller Model is Now Supported
Microsoft introduced a new model for Indirect CSP Resellers. As a result, every Indirect CSP Reseller must meet the following requirements:
- An Indirect CSP Reseller must have a CSP partner account in the Microsoft Partner Center.
- An Indirect CSP Reseller must sign a reseller agreement with Microsoft.
- The CSP partner account of an Indirect CSP Reseller must be connected with the CSP partner account of an Indirect CSP Provider.
- Sales transactions of customers of an Indirect CSP Reseller must be marked with the Microsoft ID and MPN ID of the CSP partner account of this Indirect CSP Reseller.
To facilitate the adoption of this Indirect CSP Reseller model, the application now supports the ability to register CSP partner accounts of Indirect CSP Resellers. During registration, a representative of an Indirect CSP Reseller must confirm the ownership of the appropriate CSP partner account, approve the connection with the CSP partner account of an Indirect CSP Provider, and specify the Microsoft ID, MPN ID, and initial domain of the CSP partner account of this Indirect CSP Reseller. After registration, this information will be used to inform Microsoft about which sales transactions belong to this Indirect CSP Reseller.
On existing installations, the CSP partner account of each Indirect CSP Reseller will be automatically registered during upgrade to version 19.3 if the following conditions are met:
- This Indirect CSP Reseller has a reseller account in Odin Automation.
- This reseller account is marked with the MPN_ID OA Billing attribute where the MPN ID of the appropriate CSP partner account is specified.
- The reseller account is subscribed to an Office 365 Customer Management service plan.
- UX1 for Resellers is enabled for this reseller account.
- In the Microsoft Partner Center, the CSP partner account of this Indirect CSP Reseller is connected with the CSP partner account of an Indirect CSP Provider registered in Odin Automation.
Important: After upgrading to 19.3, ask your Indirect CSP Resellers to log in to UX1 for Resellers and check their reseller settings displayed on the Office 365 screen.
To learn more, see the Office 365 Integration Provider's Guide >> The Cloud Solution Provider Scenario > Configuring Resellers.