Notification Messages

This section describes the kinds of notification messages that are sent by the application.

Office 365 Customer Has Wrong Contact Data

  • Subject: The customer has wrong contact data
  • Condition: A notification message of this kind is sent when the application cannot perform a provisioning operation in the Microsoft cloud because the contact data of a customer account is incorrect.
  • Recipients:

    • Staff members of the customer account whose contact data is incorrect
    • Staff members of the vendor account of that customer account
  • How to turn on or off: There is no ability to turn off the delivery of notification messages of this kind.
  • How to customize: Use the instructions in the Operations Provider Guide.

Office 365 Reseller Microsoft Agreement Notification

  • Subject: The customer has not accepted Microsoft Customer Agreement
  • Condition: A notification message of this kind is sent when the application cannot perform a provisioning operation in the Microsoft cloud because the owner of the respective Microsoft account has not accepted the Microsoft Customer Agreement.
  • Recipients: Staff members of vendor accounts (the provider account and reseller accounts).
  • How to turn on or off: There is no ability to turn off the delivery of notification messages of this kind.
  • How to customize: Use the instructions in the Operations Provider Guide.