Creating Service Terms for Recurring Licenses and Add-ons

For recurring licenses and add-ons, you must create a specific set of service terms. This set of service terms will be used in all service plans that contain resources of these recurring licenses and add-ons.

To create this set of service terms, perform the following actions:

1. Go to System > Settings > Terms in the Finance group.
2. Select the Service Terms tab.
3. Click Add New Service Terms.

4. Specify the following properties:

   • General

     • Name: Microsoft 365 (Recurring Licenses and Add-ons).

   • Regular Subscriptions Policy

     • Grace Period (days): 30.
     • Hold Period (days): 90.
     • Destroy Service after Hold Period: Yes.

   • Trial Subscriptions Policy

     • Grace Period: 30.
     • Hold Period: 30.
     • Destroy Service after Hold Period: Yes.
5. Click Save.