Adobe Connect 12.3.1 Release Notes

Introduction

This document describes the fixed issues in Adobe Connect v12.3.1:

Fixed Issues

  • CAD-2667. Fixed an issue where purchase orders that activate a three-year commitment (3YC) for an existing Adobe customer could fail with an "Invalid Address" error. The order sent the address from the customer's account in Connect instead of the address Adobe already had for them, so outdated details, such as an incorrect postal code, caused Adobe to reject the request. These orders now use the address already on the customer's Adobe account, so they no longer fail because of address details in Connect.

  • CAD-2666. Fixed an issue where Adobe rejected requests to turn off auto-renewal on subscriptions that had flex discount codes applied. Partners can now turn off auto-renewal for these subscriptions without errors.

  • CAD-2665. Fixed an issue where some renewal requests stayed pending and never completed. This happened when the subscription had no items, or all its items had a quantity of zero, and none of the customer's Adobe subscriptions had auto-renewal turned on.

  • CAD-2664. Fixed an issue where a subscription could renew with the wrong quantity after its renewal quantity had been reduced. If a customer lowered the renewal quantity while auto-renewal was off and then turned auto-renewal back on, the subscription renewed in Adobe with the old quantity instead of the updated quantity set in Connect. Renewals now use the quantity set in Connect.