Examples of email templates to be used in GDAP requests
Indirect 1-tier
# Microsoft G/DAP Relationship Request Invitation
Dear {{data.customer_name}}
Microsoft Provider Partner {{data.provider_company_name}} is requesting a Microsoft G/DAP Relationship with your Microsoft Customer Organization {{data.customer_company_name}}. This will allow you to grant certain privileges within your Customer AAD Tenant to your Microsoft Provider Partner {{data.provider_company_name}} so that they may serve you better.
Please Review the following details of the G/DAP Relationship Request and decide to Accept or Ignore it.
By clicking on the included Link below within 30 Days, you will be able to Accept the Relationship Request from within your secure Microsoft Customer AAD Tenant {{data.tenant_domain}}
If you do not wish to Accept this G/DAP Relationship Request at this time, you may disregard this invitation. For further information, please contact your Microsoft Provider Partner {{data.provider_company_name}}.
## G/DAP Relationship Request Details
Microsoft Provider Partner: {{data.provider_company_name}}
requests a new G/DAP Relationship with
Microsoft Company Name: {{data.customer_company_name}}
Microsoft Customer Tenant Domain: {{data.tenant_domain}}
of Duration: {{data.gdap_duration}}
with G/DAP Azure AD Roles:
{% for role in data.gdap_roles %}
* {{ role }}
{% endfor %}
If you agree to Accept this G/DAP Relationship Request, please click this URL to begin the Acceptance process:
[{{data.GDAP_relationship_url_request}}]({{data.GDAP_relationship_url_request}})
This is an automated email from an unmonitored inbox.
Please do not Reply. For more information, please contact your Microsoft Provider Partner {{data.provider_company_name}}.
Indirect 2-tier
# Microsoft G/DAP Relationship Request Invitation
Dear {{data.customer_name}}
Microsoft Provider Partner {{data.provider_company_name}} is requesting a Microsoft G/DAP Relationship with your Microsoft Customer Organization {{data.customer_company_name}}. This request has been initiated by your Microsoft Reseller Partner {{data.reseller_t1_company_name}}. This will allow you to grant certain privileges within your Customer AAD Tenant to your Microsoft Provider Partner {{data.provider_company_name}} so that they may serve you better.
Please Review the following details of the G/DAP Relationship Request and decide to Accept or Ignore it.
By clicking on the included Link below within 30 Days, you will be able to Accept the Relationship Request from within your secure Microsoft Customer AAD Tenant {{data.tenant_domain}}
If you do not wish to Accept this G/DAP Relationship Request at this time, you may disregard this invitation. For further information, please contact your Microsoft Reseller Partner {{data.reseller_t1_company_name}}.
## G/DAP Relationship Request Details
Microsoft Provider Partner: {{data.provider_company_name}}
working with Microsoft Reseller Partner: {{data.reseller_t1_company_name}}
requests a new G/DAP Relationship with
Microsoft Company Name: {{data.customer_company_name}}
Microsoft Customer Tenant Domain: {{data.tenant_domain}}
of Duration: {{data.gdap_duration}}
with G/DAP Azure AD Roles:
{% for role in data.gdap_roles %}
* {{ role }}
{% endfor %}
If you agree to Accept this G/DAP Relationship Request, please click this URL to begin the Acceptance process:
[{{data.GDAP_relationship_url_request}}]({{data.GDAP_relationship_url_request}})
This is an automated email from an unmonitored inbox. Please do not Reply. For more information, please contact your Microsoft Reseller Partner {{data.reseller_t1_company_name}}.
When the template is edited, an asterisk will be displayed next to Email Template. To apply changes, click Save.
The email template is configurable, so you can edit the template if you wish. However, when doing so, please ensure that the parameters have exactly the same format as in the template example. Below you can see the list of parameters that can be used in the template.
Note: Using all the parameters is not mandatory.
-
Customer Name: data.customer_name.
Note: The customer's first name and last name will be displayed.
-
Customer Company: data.customer_company_name
-
Customer Domain: data.tenant_domain
-
Provider Partner: data.provider_company_name
-
Reseller Partner: data.reseller_t1_company_name
-
GDAP Duration: data.gdap_duration
-
Granular Admin Relationship Request URL: data.GDAP_relationship_url_request
-
Azure AD Roles: data.gdap_roles
As you can see in the template example, all of these parameters, except for data.gdap_roles
must be used between braces, as follows: {{}}
. For example:
{{data.reseller_t1_company_name}}
The format for data.gdap_roles
must be the following:
{% for role in data.gdap_roles %}
* {{ role }}
{% endfor %}
Finally, in the case of the GDAP request URL parameters, the following format must be used:
[{{data.GDAP_relationship_url_request}}]({{data.GDAP_relationship_url_request}})
Notes:
- The sender email address is the one used in CloudBlue Connect branding.
- The recipient's email will be the customer's email address obtained from the purchase request.
- The email template must be configured in markdown format.
Important: You may customize the template if you want, but please make sure that the parameters in the example are included as specified. Using all the parameters is not mandatory.
When a purchase request is approved, an email will be sent to the customer based on this template. The email will contain the roles defined by the provider, along with the link that customers need to use to approve the granular admin relationship request.
For more information on the granular admin relationship request, refer to the Requesting a Granular Admin Relationship with Customers (GDAP) section in the Channel Operations Guide.