Configuring the GDAP Request Email Template

The Microsoft Extension Service allows you to configure the email message that will be sent to request a granular admin relationship with customers. The first step consists of installing the extension in the CloudBlue Connect distributor portal. Once installed, you will be able to:

  • Configure a default GDAP template, which will be used when a custom GDAP email template is not available for a particular marketplace.

  • Configure custom GDAP templates for each marketplace (country), which may be localized to different languages and contain links to local web assets or custom support information for each country if necessary.

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